I think it is the $4 Billion that attracted attention
The actual complaints that I see are not that different from any mental health clinic
JT
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CEO of mental health startup Cerebral "confident" in company’s practices despite DOJ investigation – CBS News Launched in January 2020, Cerebral exploded in popularity during the pandemic, thanks to relaxed prescribing regulations and high demand for online care. http://www.cbsnews.com |
Launched in January 2020, Cerebral exploded in popularity during the pandemic, thanks to relaxed prescribing regulations and high demand for online care. By the end of 2021, the company was valued at $4.8 billion and had signed Olympic gymnast Simone Biles as its chief impact officer.
Mou believes Cerebral "saves lives," but CBS News spoke to over a dozen former Cerebral patients who said they had problems with Cerebral’s quality of care.
"They just really gave me a bad experience that I’ll never forget," Rachael Costar said.
Costar signed up, met with her prescriber online, and got a prescription all in a single day. But after that, she said she couldn’t reach her prescriber when she needed instructions from her prescriber on how to safely switch to the new medication they gave her.
Joseph (Joe) E. Thornton, M.D., DFAPA
Clinical Associate Professor, Psychiatry
University of Florida College of Medicine
joethornton@ufl.edu
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